Community Access & Well-Being

We will start the matching process

Once you have talked through all of your needs and requirements with your dedicated client manager and they have handled your paperwork; the Happiest at Home specialised matching process will commence! 

We will send you through a detailed profile of potential CarePals that best match your requirements. These profiles will include their photo, a statement  introducing themselves (about their personal life and who they are) and also their work experience. 

This  gives you the chance to ask us any questions you may have about your potential CarePal before you meet them.

The Choice is Yours

When you find the profile you like, we will organise a meet and greet with the chosen CarePal. This can be in person or over the phone if you prefer. 

Feel free to have family or friends there to meet them too. Take time to chat and get a feel of the potential bond you could have with them. 

This is the chance to make sure you are getting the right fit for you, we want to make sure it is the right one so this is a long term relationship for you.

Give us the Go Ahead

Once you have met and made sure the CarePal is  the right fit for you, we do our final onboarding and complete all necessary paperwork at our end.

This bit is up to us and we don’t take long to get all the boxes ticked. Your client manager will confirm a start date and make sure you are happy with your weekly timetable of support.

Congratulations
it’s a Match!

Your CarePal will start and your support journey will commence. This is where a good relationship begins, and the Happiest at Home team is always at hand to support you and resolve any hick-ups that may occur along the way.

With you every step of the way.